Drive with RideAfrrik.

1. About RideAfrrik

RideAfrrik is a technology and mobility platform that helps connect riders with drivers. RideAfrrik provides digital tools and services that facilitate interactions between riders and drivers.

Unless expressly stated otherwise, RideAfrrik does not itself provide transportation services through the platform. Drivers are responsible for providing transportation services in accordance with applicable laws and requirements.

2. Acceptance of These Terms

By creating or using a RideAfrrik driver account, you acknowledge that you have read, understood, and agreed to these Driver Terms.

If you do not agree with these terms, you should not register as a driver or use RideAfrrik driver services.

3. Driver Eligibility

You must meet all eligibility requirements applicable to drivers in the locations where you provide transportation services.

You are responsible for maintaining any licences, permits, registrations, insurance, qualifications, approvals, or other requirements that are legally required for you to provide transportation services.

4. Driver Accounts

You must provide accurate, complete, and current information when creating and maintaining your driver account.

You are responsible for maintaining the security of your account and for activities carried out through your account.

You must not create an account using false information, impersonate another person, or allow another person to use your driver account unless RideAfrrik expressly permits it.

5. Driver Information and Verification

RideAfrrik may request information or documentation reasonably necessary to establish or maintain your eligibility to use driver services.

You must ensure that information relevant to your driver status remains accurate and up to date.

Where applicable, RideAfrrik may use information provided by you to support safety, compliance, account management, fraud prevention, or other legitimate platform purposes.

6. Vehicle Requirements

Any vehicle you use in connection with RideAfrrik must satisfy the applicable legal, regulatory, safety, registration, licensing, and operating requirements in the location where you provide transportation services.

You are responsible for ensuring that your vehicle is properly maintained and suitable for providing the transportation services you accept.

7. Driver Responsibilities

As a RideAfrrik driver, you are expected to act professionally and responsibly when using the platform and providing transportation services.

• Follow applicable laws and regulations.
• Provide accurate information to RideAfrrik and riders.
• Maintain appropriate vehicle and driver documentation.
• Treat riders respectfully and professionally.
• Drive safely and responsibly.
• Keep your vehicle in an appropriate condition for transportation services.
• Protect rider information and respect rider privacy.
• Use the platform only for legitimate purposes.

8. Accepting and Providing Rides

RideAfrrik may provide drivers with opportunities to accept ride requests through the platform.

When you accept a ride, you are responsible for providing the transportation service in accordance with applicable laws, these Driver Terms, and any applicable RideAfrrik policies or instructions.

RideAfrrik does not guarantee that you will receive a particular number of ride requests, trips, passengers, earnings, or other results from using the platform.

9. Driver Conduct

Drivers must not engage in conduct that creates a safety risk, interferes with the platform, harms riders or other drivers, or violates applicable law.

Prohibited conduct may include harassment, threats, violence, discrimination, fraud, abusive behaviour, deliberate misuse of the platform, or conduct that otherwise places riders, drivers, or members of the public at unreasonable risk.

10. Safety

Safety is an important part of the RideAfrrik platform. Drivers are responsible for operating their vehicles safely and complying with applicable road and transportation laws.

You must not provide transportation services while impaired by alcohol, drugs, medication, fatigue, or any other condition that could make driving unsafe.

Safety incidents, emergencies, or serious concerns should be reported to the appropriate emergency or public safety authorities where necessary and to RideAfrrik through the available support channels.

11. Rider Information and Privacy

Drivers may receive information about riders that is necessary to facilitate a ride.

You must use rider information only for legitimate purposes connected with the RideAfrrik service and must not misuse, retain, disclose, sell, or otherwise exploit rider information for unrelated purposes.

You should review RideAfrrik's Privacy Policy for information about how information is handled on the platform.

12. Fares and Driver Earnings

Ride-related fares and amounts associated with driver services may be determined or displayed through the RideAfrrik platform.

The amount a driver receives may depend on the applicable fare structure, platform terms, adjustments, refunds, promotions, fees, or other factors that apply to a particular service.

RideAfrrik does not guarantee a particular level of earnings or income.

13. Payments

Where the platform facilitates payments or earnings-related transactions, you agree to provide accurate information necessary for those transactions.

You are responsible for complying with any applicable tax, reporting, financial, or other legal obligations associated with amounts you receive through your activities as a driver.

14. Taxes and Legal Obligations

You are responsible for understanding and complying with the tax, licensing, registration, insurance, employment, transportation, and other legal obligations that apply to your activities as a driver.

RideAfrrik does not provide tax, legal, accounting, or professional advice through the platform.

15. Driver Independence

Unless otherwise required by applicable law or expressly agreed in writing, your use of RideAfrrik as a driver does not by itself create an employment relationship, partnership, joint venture, or agency relationship between you and RideAfrrik.

The legal status of drivers may depend on the laws applicable in the location where transportation services are provided.

16. Communications

RideAfrrik may communicate with you about your account, ride activity, platform updates, safety matters, support requests, legal notices, and other matters related to your use of the platform.

You agree to provide contact information that allows RideAfrrik to communicate with you when reasonably necessary.

17. Driver-Submitted Content

You may have opportunities to submit information, photographs, feedback, comments, documents, or other content through the platform.

You are responsible for ensuring that anything you submit is accurate, lawful, and does not infringe the rights of another person.

18. Intellectual Property

RideAfrrik and its licensors retain rights in the platform, software, branding, designs, text, graphics, interfaces, and other materials made available through RideAfrrik, except where ownership belongs to another party.

Your use of the platform does not transfer ownership of RideAfrrik intellectual property to you.

19. Prohibited Uses

You must not use RideAfrrik to:

• Break or facilitate the violation of any applicable law.
• Provide false or misleading information.
• Manipulate ride requests, fares, ratings, payments, or platform systems.
• Attempt to gain unauthorised access to accounts or systems.
• Interfere with the operation or security of the platform.
• Harass, threaten, abuse, or discriminate against riders, drivers, staff, or other persons.
• Use rider information for unrelated or unauthorised purposes.
• Engage in fraudulent, deceptive, or abusive activity.

20. Cancellations and Ride Issues

Drivers should manage accepted rides responsibly and follow applicable RideAfrrik procedures regarding cancellations, delays, rider no-shows, and other ride-related issues.

Repeated or inappropriate cancellations, manipulation of ride activity, or other misuse of the platform may result in account review or other action where permitted by applicable law.

21. Ratings, Feedback and Reviews

RideAfrrik may provide features that allow riders and drivers to submit ratings or feedback following interactions on the platform.

You must not attempt to manipulate ratings or feedback, retaliate against a rider for submitting feedback, or use the rating system in a fraudulent or abusive manner.

22. Availability of the Platform

RideAfrrik may modify, suspend, restrict, or discontinue portions of the platform from time to time for operational, technical, security, legal, or other reasons.

RideAfrrik does not guarantee that the platform or any particular driver feature will always be available, uninterrupted, or error-free.

23. Suspension and Termination

RideAfrrik may suspend, restrict, or terminate your access to driver services where reasonably necessary, including where there is suspected fraud, misuse, safety concerns, violations of these Driver Terms, violations of applicable law, or other circumstances that justify action.

Where required by applicable law, RideAfrrik will provide any notices, procedures, or rights that apply to the suspension or termination of your access.

24. Reporting Safety or Policy Concerns

If you become aware of a serious safety concern, suspected fraud, abuse, unlawful conduct, or other significant violation involving the platform, you should report it through the appropriate RideAfrrik support channel.

In an emergency or situation involving an immediate threat to life or safety, contact the appropriate emergency or public safety authorities.

25. Disclaimers

To the extent permitted by applicable law, RideAfrrik provides the platform on an available basis and does not guarantee that use of the platform will result in any particular number of rides, earnings, passengers, or business opportunities.

RideAfrrik does not guarantee that information displayed through the platform will always be complete, accurate, current, or error-free.

26. Limitation of Liability

To the maximum extent permitted by applicable law, RideAfrrik and its relevant affiliates, officers, employees, agents, and service providers will not be responsible for indirect, incidental, special, consequential, or similar losses arising from or relating to your use of the platform.

Nothing in these Driver Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

27. Changes to These Driver Terms

RideAfrrik may update these Driver Terms from time to time to reflect changes to the platform, services, business practices, or applicable legal requirements.

Updated terms will be made available through the RideAfrrik platform. Your continued use of RideAfrrik driver services after updated terms take effect may constitute acceptance of those changes to the extent permitted by applicable law.

28. Applicable Law and Local Rights

These Driver Terms are subject to applicable law. Where local laws provide drivers with rights or protections that cannot be waived or limited by contract, those rights and protections remain applicable.

Nothing in these Driver Terms is intended to remove or reduce any mandatory rights or protections available to you under applicable law.

29. Contact RideAfrrik

If you have questions about these Driver Terms, your driver account, or your use of the RideAfrrik platform, please contact RideAfrrik through the appropriate support channel.